Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect information?

When you conduct a transaction on our website (private message using the contact form), as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for communication with you.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To be able to contact our Visitors and Users with general or personalized service-related notices;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company web is hosted on the Wix.com platform. Wix.com provides us with an online platform to show our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

How do we use cookies and other tracking tools?

In general, the cookies that were initially placed on our Wix website may be categorized as essential cookies.

XSRF-TOKEN
This cookie is used to protect against Cross-Site Request Forgery (CSRF) attacks. It ensures that requests sent to our website come from authenticated users and not potential attackers.

bSession
This cookie is used to track user sessions on our website. It helps us maintain the stability and performance of the site during your visit.

client-session-bind
This cookie binds the user session to specific server data. It is used to ensure session continuity and proper website functionality.

consent-policy
This cookie stores your consent preferences for different types of cookies (e.g., functional, analytical, marketing). Based on this cookie, we respect your privacy choices.

hs
This cookie is used for basic website functionality, such as tracking user sessions and ensuring security.

server-session-bind
This cookie binds the user session to the server. It is used to ensure session continuity and proper website functionality.

svSession
This cookie is used to track user activity during a session. It helps us maintain the stability and functionality of the website during your visit.

How can you withdraw your data?

If you don’t want us to process your data anymore, please contact us at martina@trogled.hr.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at martina@trogled.hr.